Basics of etiquette and intercultural competence in leisure and business.
Essential facts on the countries of your customers and on the different nationalities in your company.

Especially for the improvement and intensification of your existing contact inside your country and abroad.
Precisely tailored to your company specific features.

In which languages must the customer service and sales information be in the Southern part of the United States to reach all customers?

When would one address someone by first or last name worldwide?

How do you organize a reception for your Asian customers?

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